/* =========================================================================
   SERVICE FAILURE REPORT tool  — services.html / login.html / service-reports.html
   Loaded only on those pages, on top of styles.css. Does not touch the
   marketing site. Reuses the design tokens defined in styles.css (:root).
   ========================================================================= */

.svc-main { background: var(--mist); }
.svc-wrap { max-width: 980px; }

.svc-head { background: var(--spruce); color: #fff; border-bottom: 3px solid var(--orange); }
.svc-head .container { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 16px; padding-block: clamp(24px, 4vw, 38px); }
.svc-head h1 { color: #fff; font-size: var(--step-3); }
.svc-head p { color: #A9C3B4; margin-top: 8px; font-family: var(--mono); font-size: var(--step--1); }

.svc-userbar { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 14px; font-family: var(--mono); font-size: 0.78rem; }
.svc-userbar .chip { background: var(--spruce-soft); border: 1px solid var(--hairline-dk); color: #D9E6DD; padding: 6px 12px; border-radius: 999px; }
.svc-userbar a { color: #8FD3AC; text-decoration: none; }
.svc-userbar a:hover { color: #fff; text-decoration: underline; }
.svc-userbar button { background: none; border: 0; color: #8FD3AC; font: inherit; cursor: pointer; padding: 0; }
.svc-userbar button:hover { color: #fff; text-decoration: underline; }

.svc-form { padding-block: clamp(28px, 5vw, 48px); }
.svc-card { background: var(--paper); border: 1px solid var(--hairline); border-radius: var(--r-lg); padding: clamp(20px, 3.5vw, 32px); margin-bottom: 22px; }
.svc-card > h2 { font-size: var(--step-1); display: flex; align-items: baseline; gap: 12px; }
.svc-card > h2 .n { font-family: var(--mono); font-size: 0.8rem; color: var(--green-link); background: var(--mist); border: 1px solid var(--hairline); border-radius: 4px; padding: 2px 8px; }
.svc-card p.hint { color: var(--steel); font-size: var(--step--1); margin-top: 6px; }
.svc-card__body { margin-top: 20px; }

.svc-actions { position: sticky; bottom: 0; background: var(--mist); border-top: 1px solid var(--hairline); padding: 16px 0 22px; margin-top: 8px; z-index: 5; }
.svc-actions .container { display: flex; flex-wrap: wrap; gap: 14px; align-items: center; justify-content: flex-end; }
.svc-actions .btn { min-width: 210px; justify-content: center; }
.svc-actions .btn[disabled] { opacity: .6; cursor: not-allowed; transform: none; box-shadow: none; }

.repeater { display: flex; flex-direction: column; gap: 10px; }
.repeater__row { display: flex; gap: 10px; }
.repeater__row input { flex: 1; }
.btn-icon { width: 42px; height: 42px; flex-shrink: 0; display: grid; place-items: center; border: 1px solid var(--hairline); background: var(--paper); border-radius: var(--r); color: var(--steel); cursor: pointer; font-size: 18px; line-height: 1; }
.btn-icon:hover { border-color: var(--orange-deep); color: var(--orange-deep); }
.btn-add { align-self: flex-start; margin-top: 4px; display: inline-flex; align-items: center; gap: 8px; font-family: var(--body); font-weight: 600; font-size: var(--step--1); text-transform: uppercase; letter-spacing: .03em; color: var(--green-link); background: none; border: 0; cursor: pointer; padding: 6px 0; }
.btn-add:hover { color: var(--green-deep); }

.svc-table-wrap { overflow-x: auto; border: 1px solid var(--hairline); border-radius: var(--r); }
.svc-table { width: 100%; border-collapse: collapse; min-width: 720px; }
.svc-table th { background: var(--mist); text-align: left; font-family: var(--mono); font-size: 0.7rem; letter-spacing: 0.06em; text-transform: uppercase; color: var(--steel); padding: 10px; border-bottom: 1px solid var(--hairline); }
.svc-table td { padding: 6px; border-bottom: 1px solid var(--hairline); vertical-align: middle; }
.svc-table tr:last-child td { border-bottom: 0; }
.svc-table input { width: 100%; border: 1px solid transparent; background: transparent; padding: 8px; border-radius: 4px; font: inherit; }
.svc-table input:hover { border-color: var(--hairline); }
.svc-table input:focus { outline: none; border-color: var(--green); background: var(--paper); box-shadow: 0 0 0 3px rgba(0,162,76,.12); }
.svc-table td.col-x { width: 44px; text-align: center; }

.img-drop { border: 2px dashed var(--hairline); border-radius: var(--r-lg); padding: 28px 20px; text-align: center; color: var(--steel); cursor: pointer; transition: border-color .15s ease, background .15s ease; }
.img-drop:hover, .img-drop.is-over { border-color: var(--green); background: #EAF5EE; color: var(--green-link); }
.img-drop input { display: none; }
.img-drop svg { width: 30px; height: 30px; color: var(--green); margin-bottom: 8px; }
.img-drop b { display: block; font-family: var(--display); color: var(--spruce); }
.img-drop span { font-size: 0.8rem; }
.img-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 14px; margin-top: 16px; }
.img-tile { border: 1px solid var(--hairline); border-radius: var(--r-lg); overflow: hidden; background: var(--paper); display: flex; flex-direction: column; }
.img-tile__pic { aspect-ratio: 4/3; background: var(--mist); position: relative; }
.img-tile__pic img { width: 100%; height: 100%; object-fit: cover; display: block; }
.img-tile__rm { position: absolute; top: 6px; right: 6px; width: 28px; height: 28px; border-radius: 50%; border: 0; background: rgba(4,54,31,.82); color: #fff; cursor: pointer; display: grid; place-items: center; font-size: 15px; line-height: 1; }
.img-tile__rm:hover { background: var(--orange-deep); }
.img-tile__cap { border: 0; border-top: 1px solid var(--hairline); padding: 9px 10px; font-size: 0.82rem; width: 100%; font: inherit; }
.img-tile__cap:focus { outline: none; background: var(--mist); }
.img-tile__meta { font-family: var(--mono); font-size: 0.64rem; color: var(--steel); padding: 0 10px 8px; }

.svc-record { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 14px 24px; }
.svc-record div span { display: block; font-family: var(--mono); font-size: 0.68rem; letter-spacing: 0.06em; text-transform: uppercase; color: var(--steel); }
.svc-record div b { font-family: var(--body); font-weight: 500; }

.svc-toast-host { position: fixed; right: 18px; bottom: 18px; z-index: 400; display: flex; flex-direction: column; gap: 10px; max-width: min(420px, 92vw); }
.svc-toast { border-radius: var(--r); padding: 14px 16px; font-size: var(--step--1); box-shadow: var(--shadow); border: 1px solid var(--hairline); background: var(--paper); animation: svcToastIn .18s ease; }
.svc-toast[data-kind="ok"] { border-color: var(--green); background: #EAF5EE; color: var(--green-deep); }
.svc-toast[data-kind="err"] { border-color: var(--orange-deep); background: #FDEDE3; color: var(--orange-deep); }
.svc-toast a { color: inherit; font-weight: 600; }
@keyframes svcToastIn { from { opacity: 0; transform: translateY(8px); } }
.spinner { width: 16px; height: 16px; border: 2px solid rgba(255,255,255,.4); border-top-color: #fff; border-radius: 50%; display: inline-block; animation: svcSpin .7s linear infinite; }
@keyframes svcSpin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .spinner { animation-duration: 2s; } .svc-toast { animation: none; } }

.auth-main { background: var(--mist); min-height: 68vh; display: grid; place-items: center; padding: 48px 20px; }
.auth-card { width: 100%; max-width: 420px; background: var(--paper); border: 1px solid var(--hairline); border-radius: var(--r-lg); padding: clamp(24px, 4vw, 36px); box-shadow: var(--shadow); }
.auth-card h1 { font-size: var(--step-2); }
.auth-card > p { color: var(--steel); font-size: var(--step--1); margin-top: 6px; }
.auth-tabs { display: flex; gap: 4px; margin: 20px 0 18px; border-bottom: 1px solid var(--hairline); }
.auth-tabs button { flex: 1; background: none; border: 0; border-bottom: 2px solid transparent; padding: 10px 8px; font: inherit; font-weight: 600; color: var(--steel); cursor: pointer; }
.auth-tabs button[aria-selected="true"] { color: var(--green-link); border-bottom-color: var(--green); }
.auth-card .field { margin-bottom: 14px; }
.auth-card .btn { width: 100%; justify-content: center; margin-top: 4px; }
.auth-back { display: inline-block; margin-top: 16px; font-size: 0.82rem; color: var(--green-link); text-decoration: none; }

.reports-table-wrap { overflow-x: auto; border: 1px solid var(--hairline); border-radius: var(--r-lg); background: var(--paper); }
.reports-table { width: 100%; border-collapse: collapse; min-width: 760px; }
.reports-table th { background: var(--mist); text-align: left; font-family: var(--mono); font-size: 0.7rem; letter-spacing: 0.06em; text-transform: uppercase; color: var(--steel); padding: 12px 14px; border-bottom: 1px solid var(--hairline); }
.reports-table td { padding: 12px 14px; border-bottom: 1px solid var(--hairline); font-size: var(--step--1); }
.reports-table tr:last-child td { border-bottom: 0; }
.reports-table tbody tr { cursor: pointer; }
.reports-table tbody tr:hover { background: var(--mist); }
.badge { font-family: var(--mono); font-size: 0.68rem; letter-spacing: .04em; text-transform: uppercase; padding: 3px 8px; border-radius: 999px; border: 1px solid var(--hairline); color: var(--steel); white-space: nowrap; }
.badge[data-s="sent"] { color: var(--green-deep); border-color: var(--green); background: #EAF5EE; }
.badge[data-s="error"] { color: var(--orange-deep); border-color: var(--orange-deep); background: #FDEDE3; }

.rd-overlay { position: fixed; inset: 0; background: rgba(4,54,31,.5); z-index: 360; display: grid; place-items: start center; padding: 4vh 16px; overflow-y: auto; }
.rd-panel { width: 100%; max-width: 820px; background: var(--paper); border-radius: var(--r-lg); border: 1px solid var(--hairline); }
.rd-panel__head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; padding: 20px 24px; border-bottom: 1px solid var(--hairline); }
.rd-panel__head h2 { font-size: var(--step-1); }
.rd-panel__head button { background: none; border: 0; font-size: 22px; line-height: 1; cursor: pointer; color: var(--steel); }
.rd-body { padding: 20px 24px; }
.rd-body dl { display: grid; grid-template-columns: 190px 1fr; gap: 8px 16px; font-size: var(--step--1); }
.rd-body dt { font-family: var(--mono); font-size: 0.72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--steel); }
.rd-body dd { margin: 0; white-space: pre-wrap; }
.rd-body h3 { font-size: 0.95rem; margin: 22px 0 10px; padding-bottom: 6px; border-bottom: 1px solid var(--hairline); }
.rd-imgs { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 12px; }
.rd-imgs figure { margin: 0; border: 1px solid var(--hairline); border-radius: var(--r); overflow: hidden; }
.rd-imgs img { width: 100%; aspect-ratio: 4/3; object-fit: cover; display: block; }
.rd-imgs figcaption { font-size: 0.75rem; color: var(--steel); padding: 6px 8px; }
.rd-resend { display: flex; flex-wrap: wrap; gap: 10px; align-items: flex-end; margin-top: 20px; padding-top: 18px; border-top: 1px solid var(--hairline); }
.rd-resend .field { flex: 1; min-width: 220px; margin: 0; }

@media (max-width: 620px) {
  .rd-body dl { grid-template-columns: 1fr; gap: 2px 0; margin-bottom: 10px; }
  .svc-actions .container { justify-content: stretch; }
  .svc-actions .btn { flex: 1; min-width: 0; }
}